Welcome to Medtech Services, your local independent provider of durable medical equipment in Reno and Northern Nevada since 1988. At Medtech Services we are mobility equipment specialists, including motorized wheelchairs, power operated vehicles , manual wheelchairs, bathroom safety products, hospital beds, wheelchair vans, wheelchair lifts, seating and positioning products, hand controls, and other automotive adaptive equipment. Our service department is factory trained on most makes and models to keep your mobility products in top shape.
"Offering Mobility Solutions that make sense to people in need"
We are Accredited
What does accreditation mean to you?
Accreditation is a process in which is certification of competency, authority, or credibility is presented. Being accredited, Medtech Services, can assure you that our trained professionals have the skill and judgement to provide service related to the preservation or improvement of the health of individuals or the treatment or care of individuals who are injured, sick, disabled, or infirm.
Do you have a complaint about the quality of care at a Joint Commission-accredited health care organization? The Joint Commission wants to know about it. Submit your complaint online or send it to us by mail, fax, or e-mail. Summarize the issues in one to two pages and include the name, street address, city and state of the health care organization. The Joint Commission encourages anyone who has concerns or complaints about the safety and quality of care to bring those concerns or complaints first to the attention of the health care organization's leaders, which will often lead to more immediate resolution in the matter. Matters concerning billing, insurance, payment disputes, individual personnel or labor relations issues are not within The Joint Commission's scope. Also, The Joint Commission does not review complaints of any kind in unaccredited organizations. When submitting a complaint to The Joint Commission about an accredited organization, you may either provider your name and contact information or submit your complaint anonymously. Providing your name and contact information enables The Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed.
Email:complaint@jointcommission.org
Fax:Office of Quality Monitoring (630) 792-5636
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
If you have any questions about how to file your complaint, you may contact The Joint Commission at this toll free U.S. telephone number, 8:30 a.m. to 5:00 p.m., Central Time, weekdays.
(800) 994-6610
The question that guides us is: "How would we or a family member want to be treated if they needed our services? " We respond daily with a commitment to "Quality Products, Superior Service, and Expert Knowledge in the durable medical equipment industry."
Mobility Solutions That Work!
Medtech Services success is a result of their continued effort to find mobility solutions that work for their customers. Medtech Services is a part of the community that has helped them succeed, and prides itself on having staff that is dedicated to providing the highest quality and personalized services to all of its customers. Medtech Services employs ATP's, who are certified by RESNA to fit wheelchairs under their guidelines. Our service and field staff have product knowledge and training to assist with the ongoing use of medical equipment. Our standards require each of our employees to receive continuing education to stay up to date on all the newest products and coverage guidelines. Medtech Services believes that education in our industry is paramount to providing excellent service.
Our professional and courteous staff is ready to help you resolve your mobility needs by offering mobility solutions that make sense.
Come Visit Us!
We encourage you to visit Medtech Services, at 555 Gentry Way in Reno. We have a 10,000 square foot facility with our own off street parking, retail showroom, service facility, and warehouse. Our professional and courteous staff is ready to help you resolve your mobility needs by offering mobility solutions that make sense.