Medtech Services, has been serving the Reno area's home medical equipment needs, including scooters, power and manual wheelchairs, wheelchair vans, wheelchair lifters, seating and positioning products, hand controls, and adaptive equipment needs since 1988. We offer pick-up and delivery within a 100 mile radius and service and repair wheelchairs, so see us with all your repair needs.

GREAT NEWS FOR TRAVELERS

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Are you considering an upcoming trip to Reno, Sparks or Lake Tahoe, but not sure if you should make the trip due to difficulty in getting around? Medtech Services may have equipment available to help you enjoy your stay. Click the following link and send us an e mail about your upcoming visit, and we can coordinate having a mobility scooter waiting for you at your hotel. Please be sure to include all of your contact information on your e mail to us, or you can call our toll free number 1-800-633-8324 to arrange your equipment prior to your visit.


Click here if you need to rent equipment!


EXPECT MORE FROM MEDTECH SERVICES

Medtech Services in Reno, we firmly believe that by taking good care of people, our business and employees will continue to prosper. The products we carry offer the highest quality for the best price. When customers in the Reno area are looking for home medical equipment, power and manual wheelchairs, wheelchair vans and lifters, adaptive equipment and scooters, they know they can count on Medtech Services.

Our commitment is that our customers and their insurance companies will receive the most value for their money. This philosophy benefits our customers in many ways:

  1. Customers can depend on us to take good care of them and their products well after the initial purchase.
  2. Customers can rely on us for service after the sale. We know the history of every scooter, wheelchair and piece of home medical equipment we sell.
  3. We have rental equipment on hand should our customer require comparable products for use, in the event their wheelchair or scooter stays overnight for service/repairs. Not all customized equipment will be available for rental.
  4. Customers will receive additional training or fine tuning adjustments on their home medical equipment, wheelchairs and scooters as a courtesy after the sale.
  5. Insurance companies can be confident their beneficiaries will benefit from our skilled staff during the evaluation phase. The result is appropriate equipment evaluated by qualified professionals.

A Little History

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Rick Graver, President of Medtech Services has lived in Reno for over 40 years. He formed Medtech Services in 1988 with the goal of helping the disabled in Northern Nevada with their mobility needs. Medtech Services is well known in the Reno/Sparks and neighboring communities as a provider of quality medical equipment and supplies, and automotive adaptive driving solutions.

He is a successful business person and is certified to fit wheelchairs under the Assistive Technology Professional Credential provided by RESNA. Rick is well known in the community for his involvement with the Nevada Association of Medical Products Suppliers, Region D Durable Medical Equipment Rehab Advisory Committee to Medicare, and the Provider Outreach and Education Committee to Medicare.


We are Accredited

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What does accreditation mean to you? Accreditation is a process in which is certification of competency, authority, or credibility is presented. Being accredited, Medtech Services, can assure you that our trained professionals have the skill and judgement to provide service related to the preservation or improvement of the health of individuals or the treatment or care of individuals who are injured, sick, disabled, or infirm.

Do you have a complaint about the quality of care at a Joint Commission-accredited health care organization? The Joint Commission wants to know about it. Submit your complaint online or send it to us by mail, fax, or e-mail. Summarize the issues in one to two pages and include the name, street address, city and state of the health care organization. The Joint Commission encourages anyone who has concerns or complaints about the safety and quality of care to bring those concerns or complaints first to the attention of the health care organization's leaders, which will often lead to more immediate resolution in the matter. Matters concerning billing, insurance, payment disputes, individual personnel or labor relations issues are not within The Joint Commission's scope. Also, The Joint Commission does not review complaints of any kind in unaccredited organizations. When submitting a complaint to The Joint Commission about an accredited organization, you may either provider your name and contact information or submit your complaint anonymously. Providing your name and contact information enables The Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed.

Email:
[email protected]

Fax:
Office of Quality Monitoring
(630) 792-5636

Mail:
Office of Quality Monitoring
The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181

If you have any questions about how to file your complaint, you may contact The Joint Commission at this toll free U.S. telephone number, 8:30 a.m. to 5:00 p.m., Central Time, weekdays. (800) 994-6610