Frequently Asked Questions

  • Does Medtech have a showroom?

    Yes! We proudly display our products and will demonstrate how to safely utilize scooters, wheelchairs, walkers and more. Come down and take a test drive!

  • Are you closed during the lunch hour?

    Our doors remain open, but our phones turn off from 12pm-1pm.

  • Does Medtech bill insurance?

    No, we do not accept insurance, we are strictly private pay. However, if you do have a prescription for durable medical equipment, we can waive the sales tax!

  • Can I rent equipment?

    Yes! We offer rentals of mobility scooters, wheelchairs, four-wheel walkers, wheelchair accessible vans, and more. Contact us to reserve your rental!

  • Does Medtech offer service for equipment?

    Yes! We have a dedicated and certified professional service team in shop, and we also provide services in home for a wide variety of equipment. From wheelchair repairs to accessible vehicle equipment installations, contact us for more information on what we offer!

  • What does it mean to be JCAHO accredited?

  • We are JCAHO accredited! JCAHO, now known as The Joint Commission, accredits organizations that meet established standards for quality, safety, and patient care. Accreditation demonstrates our commitment to providing safe, high-quality care and continually improving our services.

  • Have feedback, questions, or concerns for The Joint Commission?

  • You can contact The Joint Commission directly through its Contact Us page. For a patient safety concern or complaint involving a Joint Commission-accredited organization, The Joint Commission provides an online reporting process and can also be reached by phone at 1-800-994-6610.